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User Manual · Chapter 15 — Your subscription and billing

15.4 Paying — cards, PayPal, Flutterwave, and offline

Open invoices wait in the Subscription tab's Billing section (§15.6). Each carries a Pay button for every payment method the platform has switched on:

  • Card and PayPal charge in US dollars, the currency the plans are priced in.
  • Flutterwave, where it applies, charges in your company's own currency — naira, cedis or shillings — converted at the day's rate, which is shown on the invoice before you pay, so the amount that leaves your account is never a surprise.
  • Offline — a bank transfer — carries no checkout at all: the tab says so plainly, and the platform team records your payment when it lands. It performs exactly the same settlement as an online payment; only the rail differs.

Paying settles the invoice, and if the subscription was past due or suspended it returns to active from that payment (§15.5) — the same buttons work from the suspended state; they are the intended way back. If a payment fails, nothing is lost: the invoice stays payable, the subscription moves to past due, and you can pay again when the rail is ready.

Snapshot: portal-v0-2026-11-10