Frequently asked questions

The trial runs for 30 days on Scale, our top pack — every module, forecasting and the AI Managers included, so you judge the full system rather than a cut-down demo. No card is required to start.

We warn you before it ends — full access ending is never a surprise. If you choose a pack, you carry on where you left off. If you don't, your account steps down to a free accounting-only core (1 user, 50 MB storage, core dashboards) instead of locking you out: your books keep working, and you can upgrade again whenever you're ready.

No — and that's deliberate. The AI features run on your own AI provider account: you connect it, and you pay your provider directly. Blossom provides no LLM calls at any tier, which is part of how the per-company price stays this low. Your figures, dashboards and the managers' findings are computed by BlossomERP itself and work with no AI connected at all; the AI account only powers the conversational layer.

One flat price per company, per month, in Canadian dollars — not per user, not per module, not per order. Your price is locked for your first 12 months; after that, increases are capped at 5% per year.

Yes — export is always available, including on the free core. Your records are never held hostage to a subscription decision: a suspended account goes read-only, but the export door stays open.

Shopify is the proven channel today: BlossomERP is the source of truth for stock, and orders progress through invoice and payment inside Blossom. WooCommerce and Amazon support is in active development and will be announced here when it has been proven live, not before.

Yes. Every plan includes one free expert seat (two on Scale) that you grant to whoever helps you — an accountant, or another expert such as a CRM or marketing specialist. The seat is granted by you, scoped to the relevant domain, and revocable at any time; it never carries platform-level powers.