Every number in this chapter — on a cockpit, on a dashboard, in an Ask AI answer — comes from a fixed list of measures. A measure is a named calculation: net revenue, supplier spend, stock value. Each one has exactly one definition, written down in 2.9, and that same definition is used everywhere the measure appears. The net revenue on your Sales cockpit, on a dashboard your administrator built, and in an answer Ask AI gives you is the same arithmetic, not three similar ones.
That is the governed-numbers promise, and it has four parts you can hold the product to:
- One definition per number. If two screens show the same measure for the same period and the same slice of the business, they show the same figure. If they ever do not, that is a bug, not a difference of opinion between reports.
- Only real documents count. Measures are computed from posted documents — the invoices, receipts, orders and journals your teams have actually committed. Drafts do not move the numbers, except where a measure is explicitly a pipeline measure (orders placed, for example), and then its definition says so.
- Your currency, your calendar. Money measures are in your company's own book currency, and periods are your fiscal periods, unless a measure's definition says otherwise.
- No silent substitutes. If a figure cannot be produced — the analytics service is unreachable, or a rate needed for a conversion no longer exists — the screen says the figure is unavailable, or the value is left out of the total. A number is never estimated quietly to fill a gap.
The rest of this chapter explains the machinery in the open: how the pages are put together, what every dimension and measure means, how fresh the data is, and what the two AI assistants may and may not do.